Working with Zorithal
Our corporate website provides information about services, but it does not operate as a direct checkout for custom software projects. Every commissioned engagement requires a defined scope and agreed commercial terms.
Discovery and proposals
We review the business requirement, technical considerations, dependencies, responsibilities, and intended outcomes before preparing a proposal. A proposal may include phased delivery, exclusions, acceptance criteria, and support options.
Prices and payments
Project fees, currency, applicable taxes, payment schedules, and any third-party costs are specified in the written proposal or agreement. We do not represent general website descriptions as fixed-price offers.
Delivery and acceptance
Milestones, delivery requirements, acceptance procedures, client responsibilities, and any support obligations are defined in the project agreement.
Cancellation, withdrawal, and refunds
Cancellation and refund arrangements depend on the type of service, the agreement, work already performed, and mandatory legal rights. Nothing in a Zorithal agreement should be interpreted to remove non-waivable consumer protections under applicable law.
Ownership and licences
The agreement determines ownership and licensing of project deliverables, pre-existing Zorithal technology, third-party software, and client-provided material.
Hosting, domains, and email
Where offered, infrastructure and email services may depend on third-party providers. The agreement should state who controls the accounts, renewals, access, subscriptions, backups, data, and migration arrangements.
Discuss a defined engagement
Tell us what you need to develop or improve. Scope, responsibilities, deliverables and commercial terms will be established in the applicable agreement.